The Creative Project – Terms of Service

At The Creative Project, we are committed to providing professional, high-quality services tailored to your needs. By booking or purchasing any service, you agree to the following terms:

1. General Policies

• All payments, deposits, and fees are non-refundable, unless otherwise stated.

• Usage Rights:

  • Deliverables are licensed for personal use and business marketing use (websites, social media, portfolios, flyers, and promotional materials for your business).

  • Deliverables may not be resold, sublicensed, or licensed to third parties (e.g., magazines, advertisements, merchandise, paid campaigns) without prior written consent and payment of additional licensing fees.

  • Extended commercial licensing (e.g., print ads, billboards, national campaigns, magazine covers, or Master Resell Rights) requires a separate agreement and fee.

• Turnaround times, revisions, and deliverables vary by service. Refer to category-specific terms below.

• We reserve the right to refuse or terminate any project that violates ethical, creative, or business standards.

2. Client Responsibilities

• Clients must provide clear instructions, timely feedback, and necessary materials to ensure smooth execution.

• Delays caused by the client (e.g., indecision, lack of communication, late submissions) may extend delivery timelines.

3. Adjustments & Revisions

• Each service includes a set number of revisions (see category sections).

• Additional revisions are subject to fees and may affect delivery timelines.

• Requests for adjustments must be made within the timeframe stated per service category.

4. Copyright & Intellectual Property

• All work created by The Creative Project is protected under copyright law.

• Deliverables are licensed — not sold — to the client under the agreed usage terms.

• Unauthorized use, reproduction, resale, or modification will result in legal action.

5. Payment Terms

• A non-refundable deposit is required for all photography and creative direction bookings.

• Full payment is required before work begins on design and digital product orders.

• Projects will not be delivered until balances are paid in full.

6. Client Satisfaction

• We strive for excellence and welcome feedback.

• Dissatisfaction must be communicated promptly. Adjustments will follow the guidelines for each service category.

Service Categories

📸 Photography

General Photo Sessions

• Turnaround:

  • Raw galleries delivered within 1–3 business days.

  • Final edited images delivered within 7–14 business days after client selections (excluding weekends/holidays).

  • Projects requiring graphics, composites, or special effects may take up to 21 business days. These services must be requested and added prior to booking. Rush delivery available for a fee.

• Retouching:

  • All General Photo Sessions include advanced retouching (blemish removal, skin smoothing, body shaping, background cleanup/replacement, and color correction).

  • Special effects or graphic design enhancements must be booked in advance and may extend delivery time.

• Revisions:

  • Up to two rounds of adjustments included. Requests must be made within 2–4 business days of receiving your images.

Mini Sessions

• Session Details:

  • 30-minute session with access to multiple available backgrounds and props.

  • Designed for efficiency and quick delivery with a focus on variety.

• Deliverables:

  • Clients receive one gallery of 30+ images with basic edits only (light color correction, minor adjustments).

  • No advanced retouching is included in mini sessions. Additional retouching may be purchased separately.

• Turnaround:

  • Final gallery delivered within 2–4 business days (excluding weekends/holidays).

• Revisions:

  • One round of adjustments included. Additional edits subject to fees.

• Note: Mini sessions are quick and affordable options with basic edits only and less customization compared to general sessions.

🎨 Graphic Design

• Turnaround: 5–10 business days depending on project scope (rush: 1–4 days).

• Revisions: Two rounds included; additional rounds incur a fee.

• Copyright/Usage:

  • Final designs are for personal or business marketing use.

  • May not be modified, resold, or redistributed without consent.

  • Extended licensing (e.g., merchandise, resale, third-party distribution) requires written agreement.

🎬 Creative Direction

• Scope: Includes conceptual planning, execution, and post-production guidance.

• Payment: Deposit required to book; balance due before delivery.

• Collaboration: Clients must participate in consultations and provide necessary materials/feedback on time.

💻 Design Lab (Digital Products)

• Licensing:

  • All digital products are for personal use only, unless otherwise licensed (e.g., MRR).

  • Unauthorized resale, redistribution, or reproduction is strictly prohibited.

• Refunds: Due to the digital nature of these products, all sales are final.